Privacy Policy

This Privacy Policy (hereinafter referred to as "Policy") governs how Hanri Lighting Co., Ltd. (hereinafter referred to as "we", "our" or "Hanri Lighting") collects, uses, stores, and processes personal data in connection with our lighting products and services for landscapes, gardens, and swimming pools. For this Policy, we use the term "personal data" broadly to cover the many privacy and data protection laws applicable to us. "Personal data" means any information relating to an identified or identifiable individual; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physiological, genetic, mental, economic, cultural or social identity of that natural person.

Scope

This Policy applies to our lighting solutions and services, including smart lighting products and related platforms, and covers only data collected through our services and not any other data collection or processing, including, without limitation, data collection practices of other services that maintain their own, separate privacy policies.

What personal data is collected?

Information you provide during setup

When you purchase or register for our smart lighting products, you may be asked to provide personal information such as your Email Address, Phone Number, Full Name, and optionally, other data like Profile Photo.

Usage information

We collect data about activities you perform with our smart lighting products, such as changing settings of the controlled devices, scheduling, and usage patterns.

Performance information from lighting devices

We collect information like the configuration and state published by the controlled lighting devices.

Technical information from your Smart Device

To improve your experience over time and help troubleshoot any problem you may encounter with our products, we collect device make & model and OS version.

Purpose for collection

Lawful basis for processing personal data

We process your personal data for the purposes described in this Policy, based on the following legal grounds:

Your consent

With your consent or at your request, we collect and store your personal information within the scope of your consent/request. You can withdraw such consent at any time by contacting us.

Legitimate Interest

We process your information for our legitimate interests such as providing support for the products you use, operating our business, meeting our contractual obligations, and protecting the security of our systems and our customers.

Compliance with legal obligation

We process your data when we have a legal obligation to do so, for example, if we are responding to a legal process or an enforceable governmental request.

Cookies

Cookies are small text files that are stored on your computer or smart phone when you visit certain websites or mobile applications.

Cookies may be used for many different purposes. For example, cookies can be used to show that you have visited our website before and to identify which parts of the site you might be most interested in. Cookies can also improve your experience by storing your preferences and usage information when you use our product and service.

Where We Store and Process Data

We store and process all the relevant information in secure servers located in China and Malaysia, as part of our manufacturing and service operations. Data is processed in accordance with applicable data protection laws and regulations.

Data Retention

The data is retained as long as you are an active user of our services. We will notify you after the login is identified as dormant for "one year" and will delete the login and associated data after "ninety days" of notification.

Data related to Minors

If you are under 18 years old or you are a minor pursuant to the laws and regulations of the place in which you reside, we recommend you to ask your parents or guardians to read this Policy and use our services or provide your information to us with the prior consent from your parents or guardians. If your guardians do not allow you to use our services or provide your information to us according to this Policy, please stop using our services immediately and give a notice on time so that we can react accordingly. Hanri Lighting does not knowingly collect or store any personal information from anyone under 18 years old. We will keep personal information of minors confidential and safe in accordance with the relevant laws and regulations.

Privacy Principles

Hanri Lighting complies with the Privacy requirements as set forth by applicable data protection regulations regarding the collection, use, and retention of Personal Information. The organization adheres to the privacy principles relating to the processing of personal data.

Lawfulness, fairness and transparency: The personal data we collected from you is processed as per the purpose known to you while taking consent and to meet our contractual obligations.
Purpose Limitation: We process your personal information for legitimate purposes, we will further notify you if the original purpose is changed.
Data minimization: When we receive the personal information directly from you, we ensure its adequacy, relevance and meets the purpose for which it is collected.
Accuracy: We have implemented robust procedures to ensure the information we hold is accurate. We can contact us if you find that your personal information is inaccurate. We will respond to you within 10 days.
Storage limitation: We keep personal information no longer than necessary for the purpose and to meet our contractual obligations. We use techniques like pseudonymization or anonymization so that information is not identifiable to an individual.
Integrity and confidentiality: We ensure your data remains secure and confidential, including certain processing carried out by sub-processors. For this purpose, the appropriate technical and organizational measures are in place to prevent the loss, misuse, alteration and deletion of your personal data. These measures are adapted according to the level of sensitivity of this processed data and the level of risk that the processing or implementation of it presents.

Individual rights

We have defined a procedure for you to seamlessly exercise the rights you have to manage your personal information collected by us. We act as a controller for the personal data collected through our lighting solutions. You can exercise below rights by contacting us (privacy@hanritech.com):

Integration with external components and links to other websites

As part of our application functionality, we have integrated third-party plug-ins or components in our mobile application to provide you the smooth sign-in option. However, we are not responsible for the privacy practices employed, including their intent or behavior by those external sources or websites. This Policy applies solely to the information collected by us through our Site. Therefore, this Privacy Policy does not apply to your use of a third party plug-ins or components or website accessed by selecting a link on our Site or via our Site. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Modification of the personal data protection notice

This Privacy Notice is subject to change. This policy is provided to facilitate the rights of natural persons with regard to the processing of personal data. We hope that the above content concerning services and this web site are as concise, transparent, and intelligible as possible.

Privacy Contact

If you need to get in touch about accessing your data stored on our servers, or for any other complaint or query, please reach out to us at privacy@hanritech.com.